Please find below frequently asked questions – all this information and more can be found within the General A-Z section of the exhibitor handbook.

How do I order exhibitor badges?

LiveBuzz, our registration company will send a Welcome email giving access to the Exhibitor registration hub. Exhibitors are able to order badges through the hub as well as other services.

When is the deadline to order my exhibitor badges?

We recommend ordering badges at least 2 weeks in advance of the exhibition to ensure that all staff have badges in good time, however badges are able to be organised onsite at the exhibition if need be. Please note that badges should be for exhibiting staff only and not for visitors/visiting guests.

Where can I order the smartscan app and where should I collect this onsite?

Smartscan can be ordered through the Exhibitor registration hub.

I am a shell scheme exhibitor, can I arrive before 2.00pm on build up?

Your stand will be ready only from 2.00pm onwards on the build day so it is not possible to access the site in advance of this time.

Do I need to wear a face mask / covering?

No, and you can find our Covid-19 policy and event guidelines by clicking here.

Do I need to wear a hi-vis jacket onsite?

For shell scheme exhibitors, hi-vis is required when loading and unloading vehicles in the car park only (as the show will be built once access is permitted at 2.00pm). For site only exhibitors, hi-vis is required until 2.00pm in the hall during show build, as well as when loading and unloading vehicles.

I am only bringing a couple of things for my stand; can I arrive on show open morning to set up my stand?

You are able to set up your stand up between 8.00am – 9.30am on the show open morning. Your stand must be ready and all aisles clear by 9.30am.

Is there free WiFi available at the venue?

Yes, however please note this is for the checking and accessing of emails only. Should you require a stable full time connection for websites or online ordering (for example) whilst at the Show, we would advise that you order a hard wired line through the venue.

Delivery address

Your Company name and stand number Group Leisure & Travel Show Marshall Arena Stadium MK Stadium Way West MK1 1ST Please note you must be onsite to accept your delivery. Show tenancy is 4th – 5th October only so deliveries / collections are not permitted outside of these dates. Please ensure couriers have the full information and if using pallets, are prepared to place the materials onto your stand.

Can I leave my boxes to be collected until the following day after the show?

No, all materials must be collected by 7pm on 5th October. This includes, but is not restricted to, graphic panels on your stand and any boxes of literature in excess of 2 boxes. Please note any charges received by the Organisers from the Venue for late exit from the hall or for waste disposal will be passed to the Exhibitors.